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Newsletter Archive

Turning rising demand into real revenue

Turning rising demand into real revenue

Plus: Visibility in an AI market | Why brand drives choice
Mint Pillow Jan 22, 2026
Chaos 👎 Strategy 👍

Chaos 👎 Strategy 👍

Plus: Guest loyalty without the spend | Training teams that stay
Mint Pillow Jan 15, 2026
The ultimate currency in hospitality...is human

The ultimate currency in hospitality...is human

Plus: Adios wardrobes | Indie agility
Mint Pillow Jan 8, 2026
What’s brewing in hospitality for 2026

What’s brewing in hospitality for 2026

Industry experts weigh in with their trend predictions
Mint Pillow Jan 5, 2026
Your lobby isn’t the first impression anymore

Your lobby isn’t the first impression anymore

Plus: Social media as a service touchpoint | Capital confidence rising
Mint Pillow Dec 17, 2025
'No vacancy' doesn’t mean no problems

'No vacancy' doesn’t mean no problems

Plus: Is smoke-free travel realistic? | Guests browse on phones but book elsewhere
Mint Pillow Dec 10, 2025
The guest metric that changes everything

The guest metric that changes everything

Plus: OTA rate cleanup | Cautious capital returning
Mint Pillow Dec 3, 2025

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The extra touch in hospitality.